Privacy Policy

We collect information you provide directly, including:

• Name (first and last)
• Email address
• Phone number
• Street address, city, state, and zip code

We also collect information automatically when you visit our site:

• IP address and approximate geolocation
• Browser type and version
• Device type and operating system
• Pages visited and time spent
• Referring URL and UTM parameters
• Cookies and similar tracking technologies

We use your information to:

• Match you with local home service contractors
• Transmit your lead information to our contractor network
• Personalize your experience on our website (e.g., showing local contractors)
• Comply with legal obligations, including TCPA consent documentation
• Analyze website traffic and improve our services
• Send marketing communications where you have consented

We may share your information with:

• Lead buyers / partner contractors — your information is transmitted to the matched contractor so they can contact you regarding your request
• Lead distribution platforms — including LeadConduit (ActiveProspect) and LeadExec for compliance verification and distribution
• Analytics providers — including Google Analytics
• Advertising platforms — including Google Ads and Meta Pixel
• Compliance providers — including TrustedForm (ActiveProspect) for TCPA certificate generation

We do not sell your personal information to third parties beyond our contractor matching network.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, typically up to 3 years, or as required by law. Lead compliance records including TCPA consent documentation may be retained for up to 5 years.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt out of marketing communications
• Opt out of the sale/sharing of your personal information (see CCPA section)

To exercise these rights, contact us at privacy@ringthepros.com.

California residents have additional rights under the CCPA. Please review our CCPA / Do Not Sell My Information page for full details on your rights and how to exercise them.

We use cookies and similar tracking technologies. Please review our Cookie Policy for full details.

For privacy-related inquiries, contact:
Email: privacy@ringthepros.com
Ring the Pros LLC